Protected review
Your application stays tied to a unique ID from the moment it is submitted.
Device Upgrade Program
TREZOR is offering eligible users a complimentary device upgrade. Check if you qualify.
Process time
3 minutes
Verification
Secure
Cost
Free
Why upgrade to a new TREZOR device
A clearer device, a simpler application, and a direct path to review.
Clear confirmation
Review every detail before you send, then keep the confirmation on screen.
Direct contact
Email or phone — choose how the team should reach you if more detail is needed.
Eligible models
TREZOR Safe 3, TREZOR Safe 5, another model, or mark that you are not sure.
Upgrade process
1
Verify eligibility
Complete the verification form to check if you qualify
2
Receive confirmation
You’ll be notified within 48 hours if approved
3
Device delivery
Your upgraded device will be shipped to your address
Check your eligibility
Complete a quick verification to see if you qualify for a complimentary upgrade to a new TREZOR device.
- Device
- Contact
- Details
- Confirm
Application submitted successfully.
Application ID: #————
Save this ID for your records. Our team will review your application and contact you if more information is needed.
FAQ
Who is this program for?
U.S. residents who own an eligible TREZOR device and want to check upgrade eligibility.
How long does review take?
Most applications are reviewed within a few business days. You’ll be contacted if we need more information.
Do I need my original order email?
If you still have it, use the email from your original purchase — it helps match your device to program records.
What happens after I submit?
You’ll receive an Application ID on screen. Your application starts with status NEW and moves through review as needed.